If you need to make a payment or have a question about a Council service, you can phone our Contact Centre between 8:30am and 5pm, Monday to Friday.
Contact centre and County Hall reception opening later than usual on Wednesday 24 June 2026
On Wednesday 24 June, the customer contact centre and the main reception in County Hall, Ruthin will be closed between 9:15am and 11:45am for essential training.
Single Point of Access (SPOA)
If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000.
Find out more about SPOA
Out of hours emergencies
Social services: 0345 053 3116
All other services: 0300 123 30 68
Please note that calls may be recorded for training and quality purposes.