Contact us

From general enquiries to suggestions and complaints. 

Contact centre, County Hall reception and One Stop Shop opening later than usual on Wednesday 29 October 2025

Our Contact centre, County Hall reception and One Stop Shop will open at 10am on Wednesday 29 October 2025 due to essential service updates. We will be open as usual for the rest of the week.


Services and information

Contact us online

Contact us online, including general enquiries.

Contact us by phone

01824 706000

Customer Contact Centre (Monday to Friday, 8:30am to 5pm).

Council offices

Find your nearest council office or One Stop Shop.

Write to us

Denbighshire County Council
PO Box 62
Ruthin
LL15 9AZ. 

Complaints, compliments and feedback

Use our 'Your Voice' scheme to make a complaint or compliment.

Phone social services

Adults: 0300 456 1000
Children: 01824 712200
Evenings and weekends: 0345 053 3116.

Website feedback

Tell us how we can improve our website.

Christmas and New Year information

Information about our services over the Christmas and New Year period.

Filming in Denbighshire

You will need permission from us for television, movie and drone filming on council owned land in Denbighshire.