If you are a carer for someone, you can get a carer's needs assessment to see what support or services you may need to help you with your caring role.
A carers needs assessment will assess:
- your caring role and how it affects your life and well-being
- your health – physical, mental and emotional issues
- your feelings and choices about caring
- work, study, training, leisure
- relationships, social activities and your goals
- housing
- planning for emergencies.
Who can have a carer’s needs assessment?
Any carer who provides unpaid care for someone with health or social care needs can have an assessment.
How to get a carer’s needs assessment?
Adult carers
If you are an adult carer (a carer who is over the age of 18), you can contact Single Point of Access (SPoA) to arrange a carers needs assessment.
Call us on 0300 4561000 during the times below:
- Monday: 8:15am to 5:45pm
- Tuesday: 8:15am to 5:45pm
- Wednesday: 8:15am to 2pm and 3pm to 5:45pm
- Thursday: 8:15am to 5:45pm
- Friday: 8:15am to 5:45pm
- Saturday: 10am to 4pm
- Sunday: 10am to 4pm
- Bank holidays (except Christmas Day and Easter Sunday): 10am to 4pm
If you need to speak to a duty social worker in an emergency outside of these hours, you can phone 0345 053 3116 (calls to this number cost you 2 pence per minute plus your phone company’s access charge).
Contact SPoA online
Young carers
Young carers (carers under the age of 18) can get a carers needs assessment by;