Training courses for council employees

Courses available to staff in 2025 to 2026

Take a look at our varied programme for the year ahead, but please note that we may add additional courses throughout the year. If you require support booking onto these courses, contact hrdirect@denbighshire.gov.uk.

June 2025

June 2025

Welsh on the web – inspiring digital activities to use Welsh online

4 June: 2pm to 3:30pm

This session will be delivered in Welsh.

The aim of this session is to introduce you to the range of online Welsh resources available and to inspire Welsh and English speakers to use Welsh meaningfully on the web. During the session, we will:

  • introduce ways to use Welsh when you are on the internet or using digital tools
  • demonstrate the resources available for entertainment, information and language support
  • provide an overview of online resources to support Welsh learners

Register for the Welsh on the web session (external website)

This training is provided by Digital Communities Wales.


How to communicate with anyone (really, anyone) – online

18 June: 3pm to 4pm

At this event you’ll:

  • identify techniques to tailor written and verbal communication for different audiences
  • recognise and eliminate jargon to improve clarity in speech and writing
  • apply strategies to engage and maintain audience attention effectively

Book onto this course (external website)

This training is provided by Apolitical.


Planning for a positive retirement

18 June: 4:30pm to 7pm (Teachers Pension Scheme)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book onto this course via linc

This training is provided by Affinity Connect.


Taking control of your finances (your financial wellbeing)

23 June: 1pm to 2:30pm

Do you know how your net pay is calculated? How to budget effectively to make sure you are able to buy the things you want? How valuable your pension is for the longer term and how tax efficient saving could help your money go further? This course provides valuable insights to help you maximize both your take-home pay and workplace benefits.

Book onto this course via linc

This training is provided by Affinity Connect.


How to run great 1 to 1s - online

24 June: 3pm to 4pm

At this event you’ll:

  • understand the significance of structured 1:1 meetings in public service settings
  • explore techniques to make time-poor meetings more focused and outcome-driven
  • develop confidence in navigating sensitive or difficult topics within a 1:1 setting

Book onto this course (external website)

This training is provided by Apolitical.


HR Session – management induction programme

26 June: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


Resilience workshop

26 June: 9:30am to 12 noon

The workshop looks at our resilience factors and how we can practically help improve our ability to cope with the stress and issues in our life.

Aims and objectives:

  • to appreciate resilience
  • to identify our ability to cope with change
  • to recognise the symptoms and causes of stress
  • to recognise ways to improve resilience

For more information, contact hrdirect@denbighshire.gov.uk.

This training is provided by Unite.

July 2025

July 2025

The keys to effective public-private partnerships

3 July: 4pm to 5pm

At this event you’ll:

  • understand key success factors in designing and managing effective public-private partnerships
  • identify how to achieve value for money while managing risk
  • explore ways public-private partnerships can foster innovation in public service delivery

Book onto this course (external website)

This training is provided by Apolitical.


Safer recruitment and equalities, diversity and inclusion

7 July: 1pm to 2:30pm

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


Psychological safety as an enabler to innovation, engagement and productivity

10 July: 9:30am to 12pm (midday)

This session will support you to consider your role as a leader in developing and maintaining psychological safety in your organisation. We will explore how creating a culture that prioritises learning and growth can support organisations to:

  1. encourage innovation, creativity, productivity and safety
  2. enhance team dynamics
  3. impact on employee engagement and retention

Book via Eventbrite here (external website)

This course is provided by North Wales Collaborative Master Classes.


Planning for a positive retirement

17 July: 9:30am to 12pm (midday) (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book onto this course via linc

This training is provided by Affinity Connect.


HR Session – management induction programme

17 July: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

August 2025

August 2025

Online safety and critical thinking

7 August: 10am to 11:30am

This session will be delivered in English.

This session will introduce you to foundation online safety skills that you can use to help others build strong safe foundations of online safety while learning digital skills:

  • keeping safe on websites
  • understanding suspicious emails
  • finding reliable information online
  • discuss critical thinking skills

Along with the training we will also provide you with resources you can use to learn more about online safety.

Register for the Online Safety session (external website)

This training is provided by Digital Communities Wales.

September 2025

September 2025

Ask and act group 2

8 September: 9:30am to 12:30pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


Planning for a positive retirement

19 September: 1pm to 3:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book onto this course via linc

This training is provided by Affinity Connect.


Effective tax planning for higher earners

30 September: 10am to 11:15am

What you will gain from attending this course:

  • a clear understanding of income tax and National Insurance
  • insight into tax issues that disproportionately affect higher earners, including the impact on Child Benefit and Tax-Free Childcare
  • clarity on pension tax relief, how to optimise pension contributions, and manage the Annual Allowance
  • an understanding of tax when accessing pension benefits
  • awareness of upcoming Inheritance Tax changes on pensions (effective 2027)
  • practical, actionable tax planning tips tailored for high-income individuals

Book onto this course via linc

This training is provided by Affinity Connect.

October 2025

Octoer 2025

Taking control of your finances (your financial wellbeing)

8 October: 1pm to 2:30pm

Do you know how your net pay is calculated? How to budget effectively to make sure you are able to buy the things you want? How valuable your pension is for the longer term and how tax efficient saving could help your money go further? This course provides valuable insights to help you maximize both your take-home pay and workplace benefits.

Book onto this course via linc

This training is provided by Affinity Connect.

November 2025

November 2025

Planning for a positive retirement

18 November: 1pm to 3:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book onto this course via linc

This training is provided by Affinity Connect.

December 2025

December 2025

Ask and act group 2

8 December: 9:30am to 12:30pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

We partnered with GMB, UNITE, and UNISON to secure funding from the Wales Union Learning Fund (WULF) to enhance employee learning and skills. This collaboration promotes broader training participation, supports tailored workplace training, and fosters employee development, accessible to all, regardless of union membership.

In-house or bespoke training

We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact HRdirect@denbighshire.gov.uk.

Dedicated union learning opportunities

If you are a member of the union you may find other qualification and courses that you may be able to attend or be able to apply for. Please see their dedicated learning pages below:


GMB Union Unison Unite the Union