Training courses for council employees

Take a look at our varied programme, but please note that we add additional courses throughout the year. If you require support booking onto these courses, contact hrdirect@denbighshire.gov.uk.

August 2026

August 2026

Child Practice Review

11 August: 1:30pm to 3pm

This session provides an overview of the Gwynedd Extended Child Practice Review (2024), which examined serious safeguarding failures over a number of years. It highlights how opportunities to protect children were missed, the impact of poor communication and lack of professional curiosity, and the importance of listening to the voice of the child. The aim is to reflect on the lessons learned, understand our responsibilities, and consider how we can strengthen safeguarding practice to ensure that such failures are not repeated.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Reasonable Workplace Adjustments for Neurodivergent People

12 August: 11am to 12:30pm

This session is delivered by a neurodivergent individual who’s learnt what sort of adaptations make her work at Welsh Government easier. It raises awareness and gives an overview of how Reasonable/Workplace Adjustments can support a diverse range of individuals. It encourages honest conversations about being a disabled person and people’s general needs, normalising adjustments as good practice.

The session is suitable for anyone – neurodivergent individuals, neurotypical individuals, employers, colleagues or anyone interested in learning more about this area. It offers strategies for a diverse range of people around jobs where individuals are currently working in an office or from home and alongside a computer.

The session will last 1.5 hours which includes a short break and time for questions.

Book onto the Reasonable Workplace Adjustments for Neurodivergent People course (external website)

This course is provided by Neurodivergence Wales.


Social Model of Disability Webinar

19 August: 2pm to 3pm

Join our webinar to explore the Social Model of Disability and learn how to support disabled people in your workplace. The session will help you understand how people are disabled by barriers in society or the workplace – such as inaccessible buildings or outdated attitudes – rather than by their impairments. Whether you're looking to improve workplace culture, understand how to make reasonable adjustments, or become a better ally, these sessions provide the tools to build a truly inclusive workplace. The sessions are delivered by the Welsh Government’s team of Disabled People’s Employment Champions who each have lived experience of being disabled or caring for a disabled person.

Book onto the Social Model of Disability Webinar

This training is provided by Welsh Government.


Planning for a positive retirement (LGPS session)

26 August: 9:30am to 12pm (midday) (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.

September 2026

September 2026

HR Session – management induction programme

8 September: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


General LGPS Overview

14 September: 10am to 11am

Are you currently paying LGPS contributions? Let’s Get Pensions Smart!

This webinar is designed to provide you with a broad overview of the LGPS, helping you understand its benefits, what it costs, paying more in, and preparing for your financial future.

Book a place on this course (external website)

The course is provided by Clwyd Pension Fund.


Understanding your Annual Benefit Statement

15 September: 10am to 11:30am

Are you currently paying LGPS contributions? Let’s Get Pensions Smart!

Do you file your annual benefit statement in the 'read it later' pile where it gathers dust until the next one arrives? Or do you read it and worry about whether you've understood it enough to make decisions about your retirement? In this webinar we try to demystify your benefit statement.

Book a place on this course (external website)

The course is provided by Clwyd Pension Fund.


Race Equality and Inclusion

15 September: 1pm to 3pm

The training will explore racism and the impact on society. The various ways racism manifests including examples of racial microaggressions and language including the history of the more common words associated with racism. The lived experiences of the facilitators will be shared with examples provided to compliment the learning. Themes covered will include systemic racism, the influences that shape behaviour and the effect this has on communities. There will be opportunities to consider solutions towards building an anti-racist society and allyship.

To book a place please search for the course in the Learning section on iTrent Employee Self Service

This course is provided by Unite.


Media Literacy

16 September: 9:30am to 11am

The increasing amount of online hate, fake news, misinformation and disinformation presents a significant challenge to communities and individual wellbeing. This friendly media literacy training helps make sense of the digital world.

  • Understand how social media, news and algorithms really work
  • Spot misinformation and misleading content
  • Obtain an understanding of online hate
  • Learn how AI tools are being used and how to use them safely

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Cwmpas.


LGPS regulation updates and paying extra contributions

17 September: 10am to 11am

Are you currently paying LGPS contributions? Let’s Get Pensions Smart!

Join us for this insightful webinar to learn about the LGPS regulatory updates introduced from April 2026 and what they mean for your pension planning and retirement benefits. We will also explore how paying extra into the LGPS can be a smart way to enhance your pension benefits, covering the options and advantages of making additional contributions.

Book a place on this course (external website)

The course is provided by Clwyd Pension Fund.


Effective tax planning for higher earners

17 September: 10am to 11:15am

What you will gain from attending this course:

  • a clear understanding of income tax and National Insurance
  • insight into tax issues that disproportionately affect higher earners, including the impact on Child Benefit and Tax-Free Childcare
  • clarity on pension tax relief, how to optimise pension contributions, and manage the Annual Allowance
  • an understanding of tax when accessing pension benefits
  • awareness of upcoming Inheritance Tax changes on pensions (effective 2027)
  • practical, actionable tax planning tips tailored for high-income individuals

Book onto this course via linc

This training is provided by Affinity Connect.


Your LGPS Pension and the McCloud Remedy

21 September: 10am to 11:30am

This course provides a clear and accessible introduction to the McCloud age discrimination remedy and its impact on Local Government Pension Scheme (LGPS) members. It also refreshes key knowledge about how the LGPS works, the benefits of membership, and the options available to you both now and in the future.

What’s covered:

  • A clear understanding of the McCloud judgement and why the remedy was introduced
  • Insight into the underpin and how it applies to 2014–2022 service
  • Clarity on changes to LGPS benefits from 1 April 2022
  • An understanding of flexible retirement options and how they interact with the remedy
  • Awareness of tax considerations that may affect pension choices
  • Confidence in knowing your next steps and where to access further support

Book a place on this course

This training is provided by Affinity Connect.


Group 3 – Ask and Act Champions

22 September: 9:30am to 4:30pm

Following the roll-out of Group 2 Ask and Act training to frontline professionals across North Wales, the VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) Regional Team have launched the Group 3 Ask and Act Champions training in partnership with Stori and the Domestic Abuse Safety Unit.

Group 3 Ask and Act Champions training is aimed at professionals in roles which require them to do more than "Ask and Act" and for those who perform a "Champion" role.

This 1 day training course will enable professionals to achieve the following:

  • Support colleagues as they make difficult decisions in relation to clients or service users affected by violence against women, domestic abuse and sexual violence
  • Help offer services to all family members affected by violence against women, domestic abuse and sexual violence
  • Act as a VAWDASV champion and point of contact for Ask and Act enquiries within their organisation.

Book onto this course by email

This course is provided by Welsh Government

October 2026

October 2026

Child Practice Review

1 October: 10am to 11:30am

This session provides an overview of the Gwynedd Extended Child Practice Review (2024), which examined serious safeguarding failures over a number of years. It highlights how opportunities to protect children were missed, the impact of poor communication and lack of professional curiosity, and the importance of listening to the voice of the child. The aim is to reflect on the lessons learned, understand our responsibilities, and consider how we can strengthen safeguarding practice to ensure that such failures are not repeated.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Planning for a positive retirement (LGPS session)

7 October: 4pm to 5:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


Your LGPS Pension and the McCloud Remedy

14 October: 1pm to 2:30pm

This course provides a clear and accessible introduction to the McCloud age discrimination remedy and its impact on Local Government Pension Scheme (LGPS) members. It also refreshes key knowledge about how the LGPS works, the benefits of membership, and the options available to you both now and in the future.

  • A clear understanding of the McCloud judgement and why the remedy was introduced
  • Insight into the underpin and how it applies to 2014–2022 service
  • Clarity on changes to LGPS benefits from 1 April 2022
  • An understanding of flexible retirement options and how they interact with the remedy
  • Awareness of tax considerations that may affect pension choices
  • Confidence in knowing your next steps and where to access further support

Book a place on this course

This training is provided by Affinity Connect.


Safer recruitment and equalities, diversity and inclusion

22 October: 1pm to 2:30pm

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.

November 2026

November 2026

HR Session – management induction programme

3 November: 10am to 12pm

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Your LGPS Pension and the McCloud Remedy

19 November: 10am to 11:30am

This course provides a clear and accessible introduction to the McCloud age discrimination remedy and its impact on Local Government Pension Scheme (LGPS) members. It also refreshes key knowledge about how the LGPS works, the benefits of membership, and the options available to you both now and in the future.

What’s covered:

  • A clear understanding of the McCloud judgement and why the remedy was introduced
  • Insight into the underpin and how it applies to 2014–2022 service
  • Clarity on changes to LGPS benefits from 1 April 2022
  • An understanding of flexible retirement options and how they interact with the remedy
  • Awareness of tax considerations that may affect pension choices
  • Confidence in knowing your next steps and where to access further support

Book a place on this course

This training is provided by Affinity Connect.

December 2026

December 2026

Group 3 – Ask and Act Champions

8 December: 9:30am to 4:30pm

Following the roll-out of Group 2 Ask and Act training to frontline professionals across North Wales, the VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) Regional Team have launched the Group 3 Ask and Act Champions training in partnership with Stori and the Domestic Abuse Safety Unit.

Group 3 Ask and Act Champions training is aimed at professionals in roles which require them to do more than "Ask and Act" and for those who perform a "Champion" role.

This 1 day training course will enable professionals to achieve the following:

  • Support colleagues as they make difficult decisions in relation to clients or service users affected by violence against women, domestic abuse and sexual violence
  • Help offer services to all family members affected by violence against women, domestic abuse and sexual violence
  • Act as a VAWDASV champion and point of contact for Ask and Act enquiries within their organisation.

Book onto this course by email

This course is provided by Welsh Government


Planning for a positive retirement (LGPS session)

8 December: 1pm to 3:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.

January 2027

January 2027

Ask and act group 2

12 January: 9:30am to 12:30pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


Safer recruitment and equalities, diversity and inclusion

21 January: 10am to 11:30am

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


HR Session – management induction programme

26 January: 1pm to 3pm

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.

February 2027

February 2027

Group 3 – Ask and Act Champions

23 February: 9:30am to 4:30pm

Following the roll-out of Group 2 Ask and Act training to frontline professionals across North Wales, the VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) Regional Team have launched the Group 3 Ask and Act Champions training in partnership with Stori and the Domestic Abuse Safety Unit.

Group 3 Ask and Act Champions training is aimed at professionals in roles which require them to do more than "Ask and Act" and for those who perform a "Champion" role.

This 1 day training course will enable professionals to achieve the following:

  • Support colleagues as they make difficult decisions in relation to clients or service users affected by violence against women, domestic abuse and sexual violence
  • Help offer services to all family members affected by violence against women, domestic abuse and sexual violence
  • Act as a VAWDASV champion and point of contact for Ask and Act enquiries within their organisation.

Book onto this course by email

This course is provided by Welsh Government

We partnered with GMB, UNITE, and UNISON to secure funding from the Wales Union Learning Fund (WULF) to enhance employee learning and skills. This collaboration promotes broader training participation, supports tailored workplace training, and fosters employee development, accessible to all, regardless of union membership.

In-house or bespoke training

We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact HRdirect@denbighshire.gov.uk.

Dedicated union learning opportunities

If you are a member of the union you may find other qualification and courses that you may be able to attend or be able to apply for. Please see their dedicated learning pages below:


GMB Union Unison Unite the Union