Training courses for council employees

Take a look at our varied programme, but please note that we add additional courses throughout the year. If you require support booking onto these courses, contact hrdirect@denbighshire.gov.uk.

April 2026

April 2026

Social Model of Disability Webinar

8 April: 10:30am to 11:30am

Join our webinar to explore the Social Model of Disability and learn how to support disabled people in your workplace. The session will help you understand how people are disabled by barriers in society or the workplace – such as inaccessible buildings or outdated attitudes – rather than by their impairments. Whether you're looking to improve workplace culture, understand how to make reasonable adjustments, or become a better ally, these sessions provide the tools to build a truly inclusive workplace. The sessions are delivered by the Welsh Government’s team of Disabled People’s Employment Champions who each have lived experience of being disabled or caring for a disabled person.

Book a place on the Social Model of Disability Webinar (external website)

This training is provided by Welsh Government.


Safer recruitment and equalities, diversity and inclusion

22 April: 1pm to 2:30pm

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Planning for a positive retirement (LGPS session)

22 April: 4pm to 5:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


Social Model of Disability Webinar (this session will be delivered in Welsh)

23 April: 10am to 11am

Join our webinar to explore the Social Model of Disability and learn how to support disabled people in your workplace. The session will help you understand how people are disabled by barriers in society or the workplace – such as inaccessible buildings or outdated attitudes – rather than by their impairments. Whether you're looking to improve workplace culture, understand how to make reasonable adjustments, or become a better ally, these sessions provide the tools to build a truly inclusive workplace. The sessions are delivered by the Welsh Government’s team of Disabled People’s Employment Champions who each have lived experience of being disabled or caring for a disabled person.

Book a place on the Social Model of Disability Webinar (external website)

This training is provided by Welsh Government.


Social Model of Disability Webinar

30 April: 11am to 12pm (midday)

Join our webinar to explore the Social Model of Disability and learn how to support disabled people in your workplace. The session will help you understand how people are disabled by barriers in society or the workplace – such as inaccessible buildings or outdated attitudes – rather than by their impairments. Whether you're looking to improve workplace culture, understand how to make reasonable adjustments, or become a better ally, these sessions provide the tools to build a truly inclusive workplace. The sessions are delivered by the Welsh Government’s team of Disabled People’s Employment Champions who each have lived experience of being disabled or caring for a disabled person.

Book a place on the Social Model of Disability Webinar (external website)

This training is provided by Welsh Government.


May 2026

May 2026

HR Session – management induction programme

7 May: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Menopause for Men Supporting Women

12 May: 1:30pm to 3:30pm

This session will guide participants through the key issues surrounding menopause and how men can better understand and support the women in their lives.

This session is designed specifically for:

  • Men who want to support partners, colleagues, friends, or family members
  • Managers seeking to create more supportive workplaces
  • Anyone curious about how menopause affects relationships, communication, and wellbeing

Attendees will gain:

  • A clearer understanding of menopause and its impact
  • Practical ways men can offer effective support
  • Insight into how workplaces can foster empathy and awareness
  • An opportunity to ask questions in a supportive environment

Menopause affects millions of women — and the people around them. When men understand menopause, everyone benefits.

Book a place on the Menopause for Men Supporting Women course (external website)

The course is provided by Unite.


Career Coaching

12 and 19 May: 9:30am to 12pm (midday)

This is a two-part programme, you must attend both half days.

  • Evaluating your career so far - What have you done?
  • Assessing your skills and gaps - What do you have/don't have?
  • Making a work/life plan - What do you want?
  • Planning for the next stage - Where are you going?

Book a place on the Career Coaching course (external website)

The course is provided by Unite.


Recognising Burnout

12 May: 12:30pm to 2:30pm

This workshop is to raise awareness about burnout, to recognise the signs and symptoms and ways to look after our wellbeing.

Aims and objectives
  • To have an appreciation of burnout
  • To recognise the signs and symptoms
  • To identify strategies to avoid burnout

Book a place on the Recognising Burnout course (external website)

The course is provided by Unite.


Menopause Awareness

13 May: 9:30am to 11am

Menopause often coincides with significant career milestones and personal life events, yet many women still feel that discussing it is taboo. Symptoms can be confusing and overwhelming, and fear of embarrassment may prevent you from getting the support you need to build personal resilience. Any taboo loses its power when we begin to talk openly. Just as society is learning to discuss topics like race, gender, and generational differences, it's important to do the same with menopause.

A positive menopause experience is one that you actively manage. If you don’t manage menopause, it can end up managing you. By increasing your knowledge and understanding through our menopause awareness sessions and training workshops, you can gain valuable insights to help you personally and professionally.

Book a place on the Menopause Awareness course (external website)

The course is provided by Unite.


Vicarious Trauma

13 May: 9:30am to 12pm (midday)

This course aims to help staff understand the neuroscience of vicarious trauma and how repeated exposure to others’ distress affects the brain and body.

Participants will learn to recognise signs, manage stress responses, and apply practical strategies to protect wellbeing.

Book a place on the Vicarious Trauma course (external website)

The course is provided by Unite.


Resilience and Coping with Change

13 May: 1:30pm to 4pm

This programme is for individuals wanting to develop their personal resilience and sense of wellbeing at work when managing change and challenging situations. This is a highly practical programme concentrating on giving live tips and techniques.

This event covers:

  • Understanding how to become more resilient in challenging times
  • Explore the key components of resilience
  • Review how our personality informs what we need during challenging times
  • Understand how we react to change our personal attitudes, willingness and ability to change
  • To understand what we can control and concentrate on whilst going through change
  • Presenting a logical approach when communicating How to frame conversations to support you during change – Courageous Conversation
  • Consider what actions you may take to become more resilient when managing change in the future

Book a place on the Resilience and Coping with Change course (external website)

The course is provided by Unite.


Catch, Challenge and Change

14 May: 9:30am to 11:30am

The workshop looks at ways to recognise the impact our thinking has on our emotions and behaviours. We will look at practical ways to change negative thinking.

Aims and Objectives
  • To be able to identify negative automatic thoughts and unhelpful thinking styles
  • To be able to recognise ways to change our thinking
  • To be able to manage worry

Book a place on the Catch, Challenge and Change course (external website)

The course is provided by Unite.


Strengthening Personal Relationships in the Workplace

14 May: 1:30pm to 4pm

This programme will explore the issue of personal impact and the different ways we try to influence others and manage our relationships at work. Clarifying the impact, we have on colleagues and customers is fundamental to be able to communicate and influence effectively. To gain more confidence and flexibility when managing relationships in work.

Book a place on the Strengthening Personal Relationships in the Workplace course (external website)

The course is provided by Unite.


Menopause Awareness

19 May: 9:30am to 11am

Menopause often coincides with significant career milestones and personal life events, yet many women still feel that discussing it is taboo. Symptoms can be confusing and overwhelming, and fear of embarrassment may prevent you from getting the support you need to build personal resilience. Any taboo loses its power when we begin to talk openly. Just as society is learning to discuss topics like race, gender, and generational differences, it's important to do the same with menopause.

A positive menopause experience is one that you actively manage. If you don’t manage menopause, it can end up managing you. By increasing your knowledge and understanding through our menopause awareness sessions and training workshops, you can gain valuable insights to help you personally and professionally.

Book a place on the Menopause Awareness course (external website)

The course is provided by Unite.


Recognising Burnout

19 May: 12:30pm to 2:30pm

This workshop is to raise awareness about burnout, to recognise the signs and symptoms and ways to look after our wellbeing.

Aims and objectives
  • To have an appreciation of burnout
  • To recognise the signs and symptoms
  • To identify strategies to avoid burnout

Book a place on the Recognising Burnout course (external website)

The course is provided by Unite.


Resilience and Coping with Change

20 May: 9:30am to 12pm (midday)

This programme is for individuals wanting to develop their personal resilience and sense of wellbeing at work when managing change and challenging situations. This is a highly practical programme concentrating on giving live tips and techniques.

This event covers:

  • Understanding how to become more resilient in challenging times
  • Explore the key components of resilience
  • Review how our personality informs what we need during challenging times
  • Understand how we react to change our personal attitudes, willingness and ability to change
  • To understand what we can control and concentrate on whilst going through change
  • Presenting a logical approach when communicating How to frame conversations to support you during change – Courageous Conversation
  • Consider what actions you may take to become more resilient when managing change in the future

Book a place on the Resilience and Coping with Change course (external website)

The course is provided by Unite.


Vicarious Trauma

20 May: 9:30am to 12pm (midday)

This course aims to help staff understand the neuroscience of vicarious trauma and how repeated exposure to others’ distress affects the brain and body.

Participants will learn to recognise signs, manage stress responses, and apply practical strategies to protect wellbeing.

Book a place on the Vicarious Trauma course (external website)

The course is provided by Unite.


Menopause for Men Supporting Women

21 May: 1:30pm to 3:30pm

This session will guide participants through the key issues surrounding menopause and how men can better understand and support the women in their lives.

This session is designed specifically for:

  • Men who want to support partners, colleagues, friends, or family members
  • Managers seeking to create more supportive workplaces
  • Anyone curious about how menopause affects relationships, communication, and wellbeing

Attendees will gain:

  • A clearer understanding of menopause and its impact
  • Practical ways men can offer effective support
  • Insight into how workplaces can foster empathy and awareness
  • An opportunity to ask questions in a supportive environment

Menopause affects millions of women — and the people around them. When men understand menopause, everyone benefits.

Book a place on the Menopause for Men Supporting Women course (external website)

The course is provided by Unite.


Catch, Challenge and Change

21 May: 9:30am to 11:30am

The workshop looks at ways to recognise the impact our thinking has on our emotions and behaviours. We will look at practical ways to change negative thinking.

Aims and Objectives
  • To be able to identify negative automatic thoughts and unhelpful thinking styles
  • To be able to recognise ways to change our thinking
  • To be able to manage worry

Book a place on the Catch, Challenge and Change course (external website)

The course is provided by Unite.


Strengthening Personal Relationships in the Workplace

22 May: 1:30pm to 4pm

This programme will explore the issue of personal impact and the different ways we try to influence others and manage our relationships at work. Clarifying the impact, we have on colleagues and customers is fundamental to be able to communicate and influence effectively. To gain more confidence and flexibility when managing relationships in work.

Book a place on the Strengthening Personal Relationships in the Workplace course (external website)

The course is provided by Unite.

June 2026

June 2026

Planning for a positive retirement (LGPS session)

16 June: 9:30am to 12pm (midday) (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


July 2026

July 2026

Safer recruitment and equalities, diversity and inclusion

7 July: 10am to 11:30am

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Ask and act group 2

7 July: 1pm to 4pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


HR Session – management induction programme

8 July: 1pm to 3pm

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


August 2026

August 2026

Planning for a positive retirement (LGPS session)

26 August: 9:30am to 12pm (midday) (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


September 2026

September 2026

HR Session – management induction programme

8 September: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Effective tax planning for higher earners

17 September: 10am to 11:15am

What you will gain from attending this course:

  • a clear understanding of income tax and National Insurance
  • insight into tax issues that disproportionately affect higher earners, including the impact on Child Benefit and Tax-Free Childcare
  • clarity on pension tax relief, how to optimise pension contributions, and manage the Annual Allowance
  • an understanding of tax when accessing pension benefits
  • awareness of upcoming Inheritance Tax changes on pensions (effective 2027)
  • practical, actionable tax planning tips tailored for high-income individuals

Book onto this course via linc

This training is provided by Affinity Connect.

October 2026

October 2026

Planning for a positive retirement (LGPS session)

7 October: 4pm to 5:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


Safer recruitment and equalities, diversity and inclusion

22 October: 1pm to 2:30pm

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.

December 2026

December 2026

Planning for a positive retirement (LGPS session)

8 December: 1pm to 3:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.

January 2027

January 2027

Ask and act group 2

12 January: 9:30am to 12:30pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

We partnered with GMB, UNITE, and UNISON to secure funding from the Wales Union Learning Fund (WULF) to enhance employee learning and skills. This collaboration promotes broader training participation, supports tailored workplace training, and fosters employee development, accessible to all, regardless of union membership.

In-house or bespoke training

We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact HRdirect@denbighshire.gov.uk.

Dedicated union learning opportunities

If you are a member of the union you may find other qualification and courses that you may be able to attend or be able to apply for. Please see their dedicated learning pages below:


GMB Union Unison Unite the Union