A well-run, high performing council
What we want
To be a council that is fair, transparent, performs well, represents value for money, and gives consistently good customer service. The council wants to be creative, brave, ambitious, outward-looking, and an excellent employer, backed by strong governance and assurance. The Welsh language will also be a living, thriving language within the council.
What we aim to do:
- Embed a positive “one council” culture by:
- Placing our values of integrity, respect, unity, and pride at the heart of everything that we do.
- Being close to our communities, encouraging community leadership and resilience, and by ensuring we provide consistently good customer service.
- Improve our services through meaningful promotion, engagement and communication with the public, City, Town and Community councils, and partners.*
- Have clear performance expectations by promoting a strong culture around performance management, and by being accountable, realistic, open, and honest about how we are performing as a council.
- Promoting good communication and close working relationships between elected members and officers.
- Ensuring Denbighshire County Council is a good employer and is an excellent place to work.
- Reduce inequalities by ensuring that the experiences of people from diverse backgrounds, seldom heard groups, and those at a socio-economic disadvantage are heard and inform decision making.*
- Play our part in achieving one million Welsh Speakers in Wales by 2050, by building a culture and ethos that encourages the daily use of Welsh by elected members and council staff, providing training and social opportunities to improve their confidence in using the language.
- Working collaboratively to alleviate problems with recruitment and retention.
*Equality Objectives.