Christmas and New Year information

Information about our services over the Christmas and New Year period.

Bins and recycling

Household collections

All waste and recycling collections will take place on their usual day this year because 25 and 26 December and 1 January fall at the weekend. Collections will take place on the usual day, even if it is public holiday. Please make sure your bins are out by 7am.

Find out when your bins will be collected and download your collection day calendar.

Wrapping paper and Christmas cards

Wrapping paper and Christmas cards containing foil or glitter cannot be recycled and must be put in the waste bin. Please remove ribbons, bows, string and tape from other wrapping paper before you recycle it.

Food waste

Over the festive period we recycle more food waste than at any other time.   As your roll of compostable food waste bags runs out, it reveals a yellow tag.  You can write your house/flat number/name and postcode on the label and attach it to your food waste caddy handle on collection day so that the crew will automatically leave you a new roll. This is the simplest and quickest way to get more food waste bags free of charge.

Commercial waste and recycling collections

Commercial waste and recycling collections will take place on their usual day because 25 and 26 December and 1 January fall at the weekend. Collections will take place on the usual day, even if it is a public holiday.

Garden waste collections

Garden waste collections will take place on their usual day this year because 25 and 26 December and 1 January fall at the weekend. Collections will take place on their usual day, even if it is a public holiday. Please make sure your bin is out by 7am.

Garden waste subscriptions

Any online subscriptions, renewals or upgrades for garden waste collections made after 4pm on Thursday 23rd December will not be processed until Wednesday 5th January. We apologise for any inconvenience this may cause.

Events

Anyone attending or organising an event this festive period should read Welsh Government's guidance for tourism and hospitality (external website)

Free parking after 3pm

Parking in some of our car parks is free after 3pm until 31 December.

Find out more about free parking after 3pm.

Libraries

Our online library is open throughout the festive period and you can join the library free online.

You can download ebooks, e-audiobooks, newspapers and magazines free as a library member. Find out more about digital and information services in libraries.

You can also visit our tools for readers to find online resources and information on how to use them.

School holidays

Find out when the schools finish for Christmas and when they go back in January.

Opening and closing times

Opening and closing time information for our services and buildings over the Christmas and New Year period.

Caledfryn (Denbigh)

Caledfryn is currently closed to the public.

Benefits
  • Monday 20 December 2021: 8.45am to 5pm
  • Tuesday 21 December 2021: 8.45am to 5pm
  • Wednesday 22 December 2021: 8.45am to 5pm
  • Thursday 23 December 2021: 8.45am to 5pm
  • Friday 24 December 2021: 8.45am to 12.30pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed
Business rates
  • Monday 20 December 2021: 8.45am to 5pm
  • Tuesday 21 December 2021: 8.45am to 5pm
  • Wednesday 22 December 2021: 8.45am to 5pm
  • Thursday 23 December 2021: 8.45am to 5pm
  • Friday 24 December 2021: 8.45am to 12.30pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed
Car parks

Car park closures over Christmas and New Year.

Saturday 25 December 2021

The following car parks will be closed on Saturday 25 December 2021:

  • Barkers Well Lane (covered areas), Denbigh
  • Central, Rhyl
  • Pavillion Theatre, Rhyl
  • Nova West, Prestatyn
  • Beach Road East, Prestatyn

Sunday 26 December 2021

Barkers Well Lane (covered areas), Denbigh will be closed on Sunday 26 December 2021.

Sunday 2 January 2022

Barkers Well Lane (covered areas), Denbigh will be closed on Sunday 2 January 2022.

Contact Centre and Out of Hours Emergency Service

Contact Centre

  • Monday 20 December 2021: 8.30am to 5pm
  • Tuesday 21 December 2021: 8.30am to 5pm
  • Wednesday 22 December 2021: 8.30am to 5pm
  • Thursday 23 December 2021: 8.30am to 5pm
  • Friday 24 December 2021: 8.30am to 1pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed

Out of Hours Emergency Service

For emergencies outside of the Contact Centre's opening times, you can call 0300 123 30 68.

Social media

The Council's main social media channels will not be monitored between 24 December 2021 and 4 January 2022. These are:

Any urgent queries should be reported to the Emergency Out Of Hours telephone number. We will respond to any Tweets, Facebook comments or messages when we return to the office on 4 January 2022.

Remember: Never use social media to report an emergency, even during usual office hours.

Council tax
  • Monday 20 December 2021: 8.45am to 5pm
  • Tuesday 21 December 2021: 8.45am to 5pm
  • Wednesday 22 December 2021: 8.45am to 5pm
  • Thursday 23 December 2021: 8.45am to 5pm
  • Friday 24 December 2021: 8.45am to 12.30pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed
Education and Children's Services
  • Monday 20 December 2021: 8.30am to 5pm
  • Tuesday 21 December 2021: 8.30am to 5pm
  • Wednesday 22 December 2021: 8.30am to 5pm
  • Thursday 23 December 2021: 8.30am to 5pm
  • Friday 24 December 2021: 8.30am to 1pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: 8.30am to 5pm
  • Thursday 30 December 2021: 8.30am to 5pm
  • Friday 31 January 2021: 8.30am to 5pm
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed
Libraries and One Stop Shops

All our libraries and One Stop Shops will be closed from the afternoon on Christmas Eve until Tuesday 4 January 2022.

Christmas Eve opening times

  • Corwen library and One Stop Shop: 9.30am to 1pm
  • Denbigh library and One Stop Shop: 9.30am to 1pm
  • Llangollen library and One Stop Shop: 9am to 1pm
  • Prestatyn library and One Stop Shop: 9.30am to 1pm
  • Rhuddlan library and One Stop Shop: 9.30am to 12.30pm
  • Rhyl library and One Stop Shop: 9.30am to 12.30pm
  • Ruthin library: 9.30am to 1pm
  • Ruthin One Stop Shop: 9am to 1pm
  • St Asaph library and One Stop Shop: 9.30am to 12.30pm
Loggerheads Country Park

Loggerheads Park

  • Monday 20 December 2021: 8am to 6pm
  • Tuesday 21 December 2021: 8am to 6pm
  • Wednesday 22 December 2021: 8am to 6pm
  • Thursday 23 December 2021: 8am to 6pm
  • Friday 24 December 2021: 8am to 6pm
  • Saturday 25 December 2021: 8am to 6pm
  • Sunday 26 December 2021: 8am to 6pm
  • Monday 27 December 2021: 8am to 6pm
  • Tuesday 28 December 2021: 8am to 6pm
  • Wednesday 29 December 2021: 8am to 6pm
  • Thursday 30 December 2021: 8am to 6pm
  • Friday 31 January 2021: 8am to 6pm
  • Saturday 1 January 2022: 8am to 6pm
  • Sunday 2 January 2022: 8am to 6pm
  • Monday 3 January 2022: 8am to 6pm

Loggerheads Visitors Centre

  • Monday 20 December 2021: 10am to 4pm
  • Tuesday 21 December 2021: 10am to 4pm
  • Wednesday 22 December 2021: 10am to 4pm
  • Thursday 23 December 2021: 10am to 4pm
  • Friday 24 December 2021: Closed
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: 10am to 4pm
  • Monday 27 December 2021: 10am to 4pm
  • Tuesday 28 December 2021: 10am to 4pm
  • Wednesday 29 December 2021: 10am to 4pm
  • Thursday 30 December 2021: 10am to 4pm
  • Friday 31 January 2021: 10am to 4pm
  • Saturday 1 January 2022: 10am to 4pm
  • Sunday 2 January 2022: 10am to 4pm
  • Monday 3 January 2022: 10am to 4pm
Plas Newydd, Llangollen

The grounds at Plas Newydd, Llangollen will be open throughout the festive period from 8am to 5pm.

Register and Registration offices

Rhyl Register Office

  • Monday 20 December 2021: 8.30am to 4:15pm
  • Tuesday 21 December 2021: 8.30am to 4:15pm
  • Wednesday 22 December 2021: 8.30am to 4:15pm
  • Thursday 23 December 2021: 8.30am to 4:15pm
  • Friday 24 December 2021: 8.30am to 12:30pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: 8.30am to 4:15pm
  • Thursday 30 December 2021: 8.30am to 4:15pm
  • Friday 31 January 2021: 8.30am to 4pm
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed

Ruthin Registration Office

  • Monday 20 December 2021: Closed
  • Tuesday 21 December 2021: 8.30am to 4pm
  • Wednesday 22 December 2021: 8.30am to 4:15pm
  • Thursday 23 December 2021: 8.30am to 4:15pm
  • Friday 24 December 2021: Closed
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed
Rhyl Harbour
  • Monday 20 December 2021: 9am to 5pm
  • Tuesday 21 December 2021: 9am to 5pm
  • Wednesday 22 December 2021: 9am to 5pm
  • Thursday 23 December 2021: 9am to 5pm
  • Friday 24 December 2021: 9am to 1pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: 9am to 5pm
  • Tuesday 28 December 2021: 9am to 5pm
  • Wednesday 29 December 2021: 9am to 5pm
  • Thursday 30 December 2021: 9am to 5pm
  • Friday 31 January 2021: 9am to 5pm
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: 9am to 5pm
  • Monday 3 January 2022: 9am to 5pm
Russell House (Rhyl)

Russell House is currently closed to the public.

Single Point of Access (SPOA) (Health and Social Care)

Single Point of Access (SPOA) will be available over the phone and online during opening times.

Find out more about SPOA.

Opening and closing times for SPOA

  • Monday 20 December 2021: 8am to 6pm
  • Tuesday 21 December 2021: 8am to 6pm
  • Wednesday 22 December 2021: 8am to 6pm
  • Thursday 23 December 2021: 8am to 6pm
  • Friday 24 December 2021: 8am to 5pm
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: 10am to 4pm
  • Monday 27 December 2021: 10am to 4pm
  • Tuesday 28 December 2021: 10am to 4pm
  • Wednesday 29 December 2021: 8am to 6pm
  • Thursday 30 December 2021: 8am to 6pm
  • Friday 31 January 2021: 8am to 6pm
  • Saturday 1 January 2022: 10am to 4pm
  • Sunday 2 January 2022: 10am to 4pm
  • Monday 3 January 2022: 10am to 4pm
Waste and recycling parks

Waste and Recycling Parks at Denbigh, Rhyl and Ruthin will be open to the public as normal every day except 25 and 26 December 2021, and 1 January 2022

The Saturday recycling services at Green Lane car-park, Corwen will take place as normal on Saturday 18 December 2021. There will be no Saturday morning services on either 25 December 2021 or 1 January 2022.

You must book an appointment before visiting, without an appointment you will not be allowed access to the parks.

Find out how to book a space at a waste and recycling park

Working Denbighshire
  • Monday 20 December 2021: 9am to 5pm
  • Tuesday 21 December 2021: 9am to 5pm
  • Wednesday 22 December 2021: 9am to 5pm
  • Thursday 23 December 2021: 9am to 5pm
  • Friday 24 December 2021: Closed
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed
Youth Service
  • Monday 20 December 2021: 9am to 8.30pm
  • Tuesday 21 December 2021: 9am to 8.30pm
  • Wednesday 22 December 2021: 9am to 5pm
  • Thursday 23 December 2021: Closed
  • Friday 24 December 2021: Closed
  • Saturday 25 December 2021: Closed
  • Sunday 26 December 2021: Closed
  • Monday 27 December 2021: Closed
  • Tuesday 28 December 2021: Closed
  • Wednesday 29 December 2021: Closed
  • Thursday 30 December 2021: Closed
  • Friday 31 January 2021: Closed
  • Saturday 1 January 2022: Closed
  • Sunday 2 January 2022: Closed
  • Monday 3 January 2022: Closed